Privacy Policy
1. Introduction
At Axentis, we are committed to protecting the privacy and personal information of our clients, partners, and visitors. This Privacy Policy outlines the types of data we collect, how we use it, with whom it may be shared, and the choices you have regarding your information. Transparency and trust are at the core of our operations, and we strive to ensure that your privacy is respected in every aspect of our interaction.
2. Information We Collect
We collect both personal and non-personal data from users of our website, services, and communications. This includes:
Personal Information: such as your name, email address, phone number, company name, role/title, and billing information, when you fill out a form, sign up for a course, subscribe to updates, or enter into a business agreement with us.
Usage Data: such as IP address, browser type, access times, pages viewed, links clicked, and referring websites.
Cookies and Tracking Technologies: that help us enhance website functionality and analyze traffic patterns.
We do not intentionally collect sensitive personal data unless required for specific service delivery and with explicit consent.
3. How We Use Your Information
Your data may be used for the following purposes:
To provide, manage, and deliver our consulting services.
To personalize the user experience and tailor our offerings to your interests.
To improve our website, customer service, and internal operations.
To process payments and manage financial transactions.
To send you updates, newsletters, and relevant communication, when consented.
To comply with legal obligations and resolve disputes.
4. Sharing Your Data
We do not sell or rent your data. However, we may share your information with:
Authorized team members and contractors who assist in delivering our services.
Third-party service providers (e.g., payment processors, analytics services) under confidentiality agreements.
Legal authorities, when required by law or to protect our legal rights.
All third parties are vetted to ensure their compliance with data protection laws and our internal policies.
5. Data Security and Retention
We employ industry-standard security measures including encryption, access controls, and secure storage to safeguard your information. Data is retained only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.
6. Your Rights
Under applicable data protection laws, including the GDPR, you have the right to:
Access the data we hold about you.
Correct inaccuracies in your data.
Request deletion or restrict processing of your data.
Withdraw consent at any time for data processing based on consent.
Lodge a complaint with a supervisory authority.
To exercise these rights, contact us at: [email protected]
7. International Data Transfers
Although we are based in Austria, our services may involve processing data in other countries. We ensure any such transfers are conducted in compliance with relevant data protection frameworks and with appropriate safeguards in place.
8. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any changes.